Session 1 – What is Management?
- Management vs. Leadership
- Definition of Management
- Leadership Mindset
- Eliminating Blind Spots
- Customer Mindset
- Growth Mindset
- 6 Keys to a Winning Team
- Review and Take Aways
Session 2 – Management Competencies.
- Management Competencies.
- Management Competencies.
- Assessment.
- Superhero-it is.
- Reviews and Takeaways.
Session 3 – Managing Daily Lists.
- What is Daily List
- Daily List Process
- Reviews and Takeaways
Session 4 – Managing Weekly Lists.
- What is Weekly List
- Weekly List Process
- Introduction of LION
- Reviews and Takeaways
Session 5 – Managing Weekly Meetings.
- What is Weekly Meeting
- Weekly Meeting Process
- WIFLE
- Group Discussions
- Individual Lists
- Last Minute Group Items
- Whoosh
- Reviews and Takeaways
Session 6 – Managing 1-2-1 Meetings.
- What is Weekly 1-2-1 Meetings
- Weekly 1-2-1 Meeting Process
- Reviews and Takeaways
Session 7 – Goals & Measures.
- Measures
- KAI
- KPI
- KBI
- 6×6
- Stretch Goals
- SMART
- Reviews and Takeaways
Session 8 – 90 Day Planning.
- 90-Day Plan Process
- Making Dreams Come True
- IVVM
- Reviews and Takeaways
Session 9 – Annual Reviews, Personal Development & Discipline.
- Performance Management Cycle
- Annual Review and its Process
- Personal & Career Development Plan
- SWOT
- Performance Issues/Discipline
- Conflict Management
- Conflict Management Styles
- Conflict Management Skills
- Reviews and Takeaways
Session 10 – Communication & Tools.
- 360-Degree Feedback
- Tools
- Script
- Questions
- Modalities of Communication
- 3 Tools of Communication
- Neuro-Linguistic Programming
- 4 Steps to Learning
- DISC Profiling
- The Art of Delegating
- Reviews and Takeaways
Session 11 – Build Effective Teams through Systems, Training & Recruiting.
- Systems
- 80:20 Rule
- 9 Steps to Systematizing a Business
- ActionCOACH’s 4 Components of Systemization
- Building Effective Teams
- Keys to a Winning Team
- Recruiting & Induction
- 4 Steps Recruitment
- Induction Meeting and Packet
- Training
- Keys to Effective Training & Learning
- Recognition
- Reviews and Takeaways
Session 12 – Transition Manager to Leader.
- Management & Leadership
- Management Transition
- Reviews and Takeaways